If you are notified that a virus has been detected, even if the anti-virus service successfully cleans your computer, please report the incident to the SID helpdesk. To check how old your virus definitions list is click the ‘Update’ tab and if it’s more than a few days old, click the ‘Update’ button. Click on the Shield icon and in the System Centre Endpoint Protection screen click ‘Scan now’ on the Home Tab.
#Download mac virus protection manual
Please contact the SID helpdesk immediately.Īlthough the anti-virus system will automatically regularly scan both your computer, and also any new files added to it (for example – emails received, files downloaded) you can also choose to run a manual scan if you are concerned. This can be because it has detected a serious virus or malware infection or it could be because it hasn’t been updated for an extended period. If the icon is Red this indicates the anti-virus system has stopped working. If it doesn't resolve itself, please raise a call to the SID helpdesk. If it is Amber it will generally resolve itself within a few hours. This can occur when the computer has been switched off for a few days.
If the icon is Amber this can indicate that a scan has not been run for a while, the Anti-virus client is not up to date or it has detected a minor virus or malware infection. If everything is running as normal, the icon will be Green and when you hover your mouse over, it’ll say ‘PC Status: Protected’. On the workstations provided by the University, in the System Tray next to the clock you’ll see a Shield Icon.
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